Licences Europe

Jersey Gambling Commission

Jersey is one of the Channel islands, located in the Bay of St Malo, just to the north-west of France. It’s the largest of the Channel Islands, and it’s a seperate jurisdiction to Guernsey and Alderney. This means Jersey needed their own gambling regulator, and the Jersey Gambling Commission is the government-appointed body to do so.

The Jersey Gambling Commission has a solid reputation and is known to take action against rogue and unlicensed operators. They’re considered one of the leaders in the online gambling regulation world.

In this post, we’re going to take a look at how the commission operates, what conditions they impose on license holders, and what their complaints procedure looks like.

About The Jersey Gambling Commission

The Jersey Gambling Commission was created to regulate all forms of gaming in Jersey. When it comes to remote gambling, the commission offers five different types of license. These are:

  1. Operator licenses
  2. Hosting provider licenses
  3. Platform provider licenses
  4. Software designer licenses
  5. Testing houses licenses

The commission has a number of responsibilities, and these include everything from making sure that licensees are sticking to the terms and conditions of their licenses, to helping promote responsible gambling within local communities.

The Jersey Gambling Commission is known for taking a very strong stance on helping problem gamblers, and they promote, even on their own website, a number of different gambling help sites where problem gamblers can receive help.

The commission are also happy to offer e-Gaming consultations, giving operators the chance to get feedback on advice about whether or not applying for a license from the commission would be worthwhile.

License Requirements

Operators who wish to apply for a license from the Jersey Gambling Commission must meet a number of requirements, and the commission has issued three guiding principles that operators must be aware of. These are:

  • Gambling should always be conducted responsibly. Operators must ensure that appropriate safeguards are in place to protect children and vulnerable people from gambling;
  • Operators must be able to prove the fairness of their games and services;
  • All gambling activities must be carried out in a regulated way, and operators should adhere to ‘internationally-accepted standards’ to prevent fraud and money laundering.

Operators will only be issued a license if they can meet the above three criteria – and there are a number of other regulations too.

Advertising is a major concern for the Jersey Gambling Commission, and they require all operators to ensure all of their advertising campaigns are conducted in an ethical and legal manner. This means that gambling must not be advertised to children (those under the age of 18), and the commission follows the UK’s ASA advice when it comes to advertising regulations.

Also important for the commission to see, is that operators have tools and facilities in place for problem gamblers. This means players must be able to set deposit limits, self-exclude from a site – and both of these must be easy to do, and accessible for the player.

Top Jersey Gambling Commission Licensed Casinos

Some of the world’s most trusted online casinos hold licenses from the Jersey Gambling Commission – and you can see some of the top-rated sites below:

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How To Check If a License is Valid

All casinos licensed by the Jersey Gambling Commission must state so in their website’s footer area. The casino must tell players their license number, and they must also provide a link to the commission’s official licensee register.

This is kept up-to-date at all times, and allows you to see for yourself that a site is indeed licensed. You can view the Jersey Gambling Commission’s current licensee list here.

Jersey Gambling Commission Complaints Procedure

Unfortunately, the Jersey Gambling Commission do not provide any guidance as to how they deal with player complaints. We recommend that if you have a problem with a site licensed by the commission, you – in the first instance – make a complaint with the site in question.

If, after this you are still not happy with the operator’s response, you can contact the commission directly, and they may, at their discretion, investigate.

Jersey Gambling Commission Contact Details

Address: 4th Floor, Osprey House, 5-7 Old Street, St. Helier, JE2 3RG

Phone: +44 (0)1534 828 540

Email:  [email protected]  

Website: https://www.jgc.je

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