The Alderney Gambling Control Commission is the regulatory body in charge of overseeing gambling activity in Alderney, and the commission is one of the most trusted regulators in the world.
Focusing on online gambling activity, the Alderney Gambling Control Commission regulates all forms of electronic gambling based out of Alderney, and the commission ensures that all of its license holders adhere to strict conditions, allowing players to enjoy a safe, fair and regulated online gambling experience.
In this post, we’re going to take a look at who the Alderney Gambling Control Commission are, what they do, and we’ll also include details of their complaints procedure.
About The Alderney Gambling Control Commission
The Alderney Gambling Control Commission was established in May, 2000, and it’s an independent body. This means it’s not influenced politically. The commission is responsible for regulating all forms of eGambling (on behalf of the States of Alderney), and the commission has shown, time and time again, that they operate to the highest level of international standards.
Many operators choose to base themselves on one of the British Channel Islands due to the low taxation rates, and while the Channel Islands are dependencies of the British Crown, they are self-governed, and are not members of the United Kingdom or the European Union.
The Alderney Gambling Control Commission was created to oversee and regulate eGambling in Alderney, and they offer operators two types of licenses:
Category 1 License: A category 1 license is for B2C (Business to Consumer), and it allows operators to offer players gaming machines, and allows them to accept real-money wagers.
Category 2 License: A category 2 license is for B2B (Business to Business), and it allows software developers and other gambling-focused businesses to offer their services to others in the eGambling industry.
The commission is well-known for enforcing the terms of licenses it issues to operators, and they regularly audit all of their license holders to ensure they’re compliant. Below, you can see some of the various license requirements operators must meet.
Any operator that wants to offer online gambling in Alderney must hold a license from the Alderney Gambling Control Commission, else it’s classified as illegal gambling.
In order to apply for a license, operators must have formed aqn Alderney registered company. The cost of applying for licenses varies significantly, and prices vary between £17,500 and £400,000, depending on factors including company turnover, other licenses held, and more.
Operators also need to meet a number of other criteria, and these include things like having their hosting services verified (a certificate needs to be issued), and more.
Like most licensing jurisdictions, the Alderney Gambling Control Commission requires operators to offer players a number of responsible gambling tools (ensuring that those who feel their gambling is getting out of control can find ways to manage it), and the commission also requires operators to ensure they’re monitoring customers and internal processes to ensure money-laundering and other criminal-related activities are minimized.
License holders also undergo yearly audits, and this helps to ensure all of those licensed by the commission are sticking to their license terms.
Top Alderney Gambling Control Commission Licensed Casinos
Many of the world’s top online casinos hold a license from the Alderney Gambling Control Commission, and you can see some of these casinos below:
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How To Check An Alderney Gambling Control Commission License
Operators who have a license from the Alderney Gambling Control Commission need to display on their website’s footer. Clicking this logo will allow you to check that the license is valid, and that it takes you directly to the commission’s website.
You can also view a full list of all of the license holders here.
Alderney Gambling Control Commission Complaints Procedure
The Alderney Gambling Control Commission takes player complaints seriously – although in the first instance, they advise you to take your issue up with the operator directly.
If you’re unsatisfied with the decision made by the operator, Regulation 238 allows a registered customer of an Alderney licensee to make a direct and formal complaint with the commission, and this is done through the ‘Submit a Complaint’ section on their website.
Once the commission receives your complaint, they will liaise with the license holder and yourself to find out all of the facts, and they will then make a decision. The time it takes to do so varies, but it can take as long as a month for the commission to complete their investigation.
Alderney Gambling Control Commission Contact Details
Address: The Alderney Gambling Control Commission, St Anne’s House, Queen Elizabeth II Street, Alderney, Channel Islands, GY9 3TB
Phone: + 44 (0)1481 825500
Email: [email protected]